Refund Policy

This Refund Policy applies to subscriptions purchased through CV Maker (cvmakeryou.com) (“the Platform”). It should be read together with our Terms & Conditions and Privacy Policy. By subscribing to the Platform, you agree to the terms outlined below.

1. Subscription-Based Service

CV Maker is a digital, subscription-based service. Access to CV building features, templates, PDF downloads, and shareable links is granted immediately upon successful payment. Because of the digital and immediate-access nature of the service, refund eligibility is limited as described below.

2. Free Trial / Cancellation Before Renewal

  • If a free trial is offered, you may cancel at any time during the trial period without being charged.
  • You may cancel your subscription at any time through your account settings. Cancellation stops future renewals but does not retroactively refund the current billing period; you will retain access until the end of the period you have already paid for.

3. Refund Eligibility

Refunds may be granted in the following cases:

  • Duplicate charge: You were accidentally charged more than once for the same billing period.
  • Technical failure: You were charged but, due to a verified technical issue on our end, were unable to access the core features of the Platform (CV builder, PDF export, shareable link) within 7 days of the charge, and the issue could not be resolved by our support team.
  • Unauthorized charge: The charge was not authorized by the account holder (subject to verification).

4. Non-Refundable Situations

Refunds are generally not provided in the following cases:

  • Change of mind after purchase
  • Failure to cancel before automatic renewal
  • Partial use of the subscription period (e.g., cancelling mid-cycle)
  • Dissatisfaction with a specific template’s design or formatting, where the core service functioned as intended
  • Difficulty finding employment or any career outcome related to using a CV created on the Platform

5. How to Request a Refund

To request a refund, contact us at support@cvmakeryou.com within 7 days of the charge, including:

  • The email address associated with your account
  • The date and amount of the charge
  • The reason for your refund request

We aim to review and respond to refund requests within 7 business days.

6. Refund Method

Approved refunds are issued to the original payment method used at checkout, within 7 business days of approval, subject to processing times of your bank or payment provider.

7. Annual Subscriptions

For annual subscription plans, refund requests must be submitted within 7 business days of the initial purchase or renewal date. Requests made after this period will not be eligible for a refund but you may still cancel to prevent future renewals.

8. Chargebacks

Before initiating a chargeback with your bank or card provider, please contact us directly at support@cvmakeryou.com so we can try to resolve the issue. Unwarranted chargebacks may result in suspension of your account.

9. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be effective immediately upon posting to the Platform. Continued use of the Platform after changes take effect constitutes your acceptance of the revised policy.

10. Contact Us

For any questions about this Refund Policy, please contact us at:

Email: support@cvmakeryou.com
Address: Bodrum / Turkey